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Privacy Policy

PRIVACY POLICY

Effective Date: 2026

Operated by HOODS HUB PRIVATE LIMITED
Chennai, Tamil Nadu, India

HOODS HUB PRIVATE LIMITED (“WhitePanther”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal and business information.

This Privacy Policy explains in simple and transparent terms how we collect, use, protect, and safeguard your data when you use the WhitePanther™ platform (“Platform”).

  1. OUR PRIVACY COMMITMENT

WhitePanther is built on three core principles:

  1. You own your data
  2. We do not sell or resell your data
  3. We protect your data using strong encryption and international security standards

We follow security practices aligned with:

  • ISO/IEC 27001 information security standards
  • GDPR (General Data Protection Regulation) principles
  • Google API Services User Data Policy (including Limited Use requirements)
  • Applicable RBI (Reserve Bank of India) guidelines for payment data security
  1. WHO THIS POLICY APPLIES TO

This Policy applies to:

  • Website visitors
  • Registered users
  • Organization administrators
  • Email marketing users
  • Payment and subscription users

This Policy forms part of the WhitePanther Terms of Service.

  1. HOW WE WORK WITH EMAIL & CLOUD PROVIDERS

3.1 Gmail Integration (Founder Release – Live)

WhitePanther connects to Gmail using secure OAuth authentication provided by Google LLC.

Important: What We DO NOT Do

  • We do not read your inbox.
  • We do not sync your historical emails.
  • We do not monitor conversations.
  • We do not store email bodies.
  • We do not store attachments.
  • We do not create backup copies.

All email content remains inside your Gmail account and under Google’s security infrastructure.

WhitePanther only enables limited, user-initiated functionality within your authenticated session.

We fully comply with Google’s Limited Use Policy, meaning:

  • No Gmail data is used for advertising.
  • No Gmail data is sold.
  • No Gmail data is used for AI training.
  • No Gmail data is shared with third parties.

3.2 Google Drive Integration (Founder Release – Live)

WhitePanther connects to Google Drive to store files directly inside your own Drive account.

  • Files are stored in your Google Drive.
  • We do not keep copies on our servers.
  • We do not download files locally.
  • We do not maintain hidden backups.

If your file is not visible inside WhitePanther, please check directly in your Google Drive account.

3.3 Future Email & Cloud Integrations

Planned integrations (such as Microsoft Outlook / OneDrive) will follow the same privacy model:

  • Limited access only
  • No content storage
  • No resale of data
  • Secure encrypted connection
  1. OUR INDEPENDENT EMAIL MARKETING PLATFORM

WhitePanther includes its own email marketing system.

This system:

  • Does NOT connect to Gmail or any personal inbox
  • Operates independently
  • Requires verified sending domains
  • Uses authentication protocols (SPF, DKIM, DMARC)
  • Applies anti-spam controls
  • Monitors bounce and abuse rates
  • Allows unsubscribe management
  • Enforces permission-based email sending

We do not support bulk spam or purchased mailing lists.

Users are responsible for complying with applicable anti-spam laws.

  1. INFORMATION WE COLLECT

5.1 Account Information

  • Name
  • Email address
  • Phone number
  • Organization details
  • Login credentials

All stored in encrypted format.

5.2 Payment Information

Payments are processed through:

  • Razorpay Software Private Limited
  • PhonePe Private Limited

In accordance with RBI guidelines:

  • We do not store full card numbers.
  • We do not store CVV.
  • Payment processors tokenize card data.

Where legally permitted and compliant, encrypted card references may be stored securely for subscription continuity.

All payment-related information is encrypted and protected.

5.3 Personal & Business Data

We may store:

  • Business details
  • Subscription records
  • Billing addresses
  • Organizational metadata
  • Usage logs

All such information is:

  • Encrypted at rest
  • Encrypted in transit (TLS)
  • Protected by access control policies
  • Not sold or resold under any circumstances

5.4 Technical Information

  • IP address
  • Device type
  • Browser type
  • Security logs

Collected only for security, fraud prevention, and system performance.

  1. HOW WE USE INFORMATION

We use information only to:

  • Provide platform functionality
  • Authenticate users
  • Process subscriptions
  • Ensure security and fraud prevention
  • Deliver customer support
  • Improve product performance
  • Comply with legal obligations

We do NOT:

  • Sell personal data
  • Share data for advertising
  • Use customer content for resale
  • Use Gmail or Drive data for AI training
  1. DATA SECURITY

WhitePanther follows security controls aligned with ISO 27001 practices, including:

  • Encryption in transit (TLS)
  • Encryption at rest
  • Role-based access controls
  • Strict internal access limitations
  • Security logging and monitoring
  • Secure development lifecycle
  • Incident response procedures

All personal and business information is stored in secured encrypted form.

  1. DATA RETENTION

We retain data:

  • During active subscription
  • As required by tax or legal laws
  • For dispute resolution if necessary

Upon account termination:

  • Data may be exported (where applicable)
  • Data is securely deleted or anonymized after the retention period
  1. GDPR PRINCIPLES

Where applicable, we follow GDPR-aligned principles:

  • Data minimization
  • Purpose limitation
  • Lawful processing
  • Transparency
  • Security safeguards
  • Right to access and correction
  • Right to deletion (where applicable)

Requests may be sent to:
customersupport@whitepanther.email

  1. INTERNATIONAL DATA TRANSFERS

Data may be processed in regions where our cloud providers operate.

Where required, we implement contractual and technical safeguards aligned with GDPR and international best practices.

  1. YOUR RIGHTS

You may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Request export of your data

Contact: customersupport@whitepanther.email

  1. CHILDREN’S PRIVACY

WhitePanther is not intended for individuals under 18 years of age.

  1. INCIDENT RESPONSE

If a data breach occurs:

  • We will investigate immediately
  • Notify affected users where legally required
  • Take corrective security actions
  1. POLICY UPDATES

We may update this Policy periodically.

Major updates will be communicated via email or in-platform notification.

  1. CONTACT INFORMATION

HOODS HUB PRIVATE LIMITED
Chennai, Tamil Nadu, India

Email: customersupport@whitepanther.email
Website: https://whitepanther.email

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